Shipping and returns

Shipping Information

We are excited to get your order to you. Here's what you need to know about our shipping process:

Processing Time: Orders are typically processed within a few business days. During high-demand periods or product launches, processing times may be longer.

Shipping Methods: We offer various shipping options at checkout. Delivery times vary depending on your location and the shipping method selected.

Shipping Costs: Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive an email confirmation with tracking information. Please allow 24-48 hours for tracking to update after shipment.

International Shipping

We may ship to select international destinations. Please note:

• International orders may be subject to customs duties and taxes
• Import fees are the responsibility of the recipient
• Delivery times for international orders vary by destination
• Some products may not be available for international shipping

All Sales Final

All merchandise sales are final. We do not accept returns or offer refunds for change of mind, incorrect sizing, or similar reasons. Please review product descriptions and size guides carefully before purchasing.

Damaged or Defective Items

We take pride in the quality of our products. If you receive an item that is damaged during shipping or has a manufacturing defect, please contact us within 7 days of delivery.

To report a damaged or defective item:

• Email us at contact@erf.world
• Include your order number
• Provide clear photos of the damage or defect
• Describe the issue in detail

We will review your request and, if approved, offer a replacement or store credit at our discretion.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected delivery window, please contact us. We will work with the carrier to investigate and find a resolution. ErF is not responsible for packages that are marked as delivered by the carrier.

Incorrect Orders

If you receive an incorrect item (wrong product or size that differs from what you ordered), please contact us within 7 days of delivery. We will arrange for a replacement at no additional cost.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be cancelled.

Address Changes

Please ensure your shipping address is correct at checkout. If you need to change your shipping address after placing an order, contact us immediately. We cannot guarantee address changes once an order has been processed.

Contact Us

For any questions about shipping or to report an issue with your order, please contact us at:

Email: contact@erf.world

Please include your order number in all correspondence for faster assistance.